The Latest Trends in Managed IT Services
IT service management has become an important aspect of companies across many industries. The need to implement an efficient and cost-effective IT services strategy is vital for organizations looking to improve their productivity. While many companies make the mistake of hiring a third-party provider of IT services, it is important to keep in mind that managed IT services are often more cost effective than hiring an outside provider. IT service management is comprised of a number of different practices, some of which will be covered in this article. The focus of this article is to explain how an organization can improve its IT service management practices by following some basic guidelines.
One of the primary focuses of managed services providers is network security. In the days of Sun Microsystems, all systems management was left to its licensed administrators. While networks of today are complex and have to incorporate many different technologies and back-end components, this does not mean that network security must be left to professionals. Today's providers offer a variety of tools for network security, including intrusion detection and response, verification management, and monitoring.
It is also common for an IT managed services provider to focus on virtualization. Virtualization refers to the use of one operating system (Virus) for multiple hardware devices. Common examples of VMWare ESX Server and Microsoft Hyper-v) are the two most popular forms of virtualization. Hardware appliances such as desktops, laptops, storage servers, workstations, and other hardware components can all run under the same operating system. With VMWare and Hyper-v, an IT administrator can create a virtual desktop, laptop, or other device and then link it to other similar devices using ports and software isolation. For co-managed it services, go here.
Another important trend within managed IT service management is the implementation of proactive maintenance programs. In the past, an organization had to wait until a problem with a server or other device occurred before it addressed it. By working with a managed services provider, an administrator can determine the root cause of problems as they arise and take steps to fix them before any issues escalate. Some examples of proactive maintenance include software updates and patches, application installs, and securing the infrastructure.
Monitoring is another key factor in IT management. Today, many companies are relying on network security monitoring to determine if their network is secure or not. Network security monitoring is also used to test the security of servers, routers, networks, and other devices. The goal of network security monitoring is to detect vulnerabilities that may not otherwise be discovered and then work to fix the issues before they become exploited. Some common types of managed hardware include firewalls, intrusion detection systems, VPNs, and IP cameras.
While these trends are not surprising, IT managers should remain vigilant in understanding how business processes are evolving. These changes are occurring at a rapid pace, so it can be difficult for IT managers to keep up. IT service providers, on the other hand, have the ability to offer proactive maintenance and monitoring services that will help manage business continuity. Whether managed services are used to provide end-to-end customer support or helping to prevent vulnerabilities, IT service providers are an essential part of the information technology industry. For the best it support dallas can offer, click here.
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